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Re-KYC

Periodic re-KYC campaigns with automated reminders.

Re-KYC keeps customer records current. Trigger campaigns by expiry windows, push WhatsApp/email nudges, and collect refreshed proofs without restarting your core KYC stack.

What you get

Expiry-based triggers

Auto-trigger re-KYC before document expiry.

Omnichannel reminders

WhatsApp, Email & SMS nudges.

Prefilled document updates

Re-use existing data & ask for updates only.

Campaign dashboards

Track response, completion & status.

Re-KYC verification — identity, address and selfie checks on mobile

How it works

1

Set Trigger Rules

Define expiry windows and user segments.

2

Send Reminders

Reach users via preferred channels automatically.

3

Collect & Verify

Users submit updated documents securely.

4

Review & Approve

Verify documents and approve the update.

5

Update & Store

Refreshed KYC stored with full audit trail.

Impact that matters

  • 90% Faster Re-KYC completion

    Automated reminders increase response rate.

  • 70% Operational efficiency

    Reduce manual follow-ups and workload.

  • 100% Compliance assured

    Stay audit-ready with complete logs.

  • Better experience

    Seamless, secure and convenient for customers.

RBI Compliant

Data Encryption

End-to-end

Audit Trail

Complete logs

Privacy First

User data protected